Maintenance Technician
Great Pay | Great Benefits | Stable Company | Solid Leadership

Remember your last apartment job?

Perhaps you were employee number 958,204,118…

Or maybe you did all the work but got none of the credit…

Possibly even knew more than your boss, but there was no room to grow…

And it could be that it was hard keeping residents happy when things weren’t fixed properly…

And it was hard to fix things when they wouldn’t spend money…

Or they just let anyone become a resident, and you had to deal with them…

Well, we’re different. We invite you to find out why.

The Company:

The Finch Group (“TFG”) has been in the multi-family real estate business for over 35 years. We have established an impressive track record by applying our extensive experience in evaluating, developing, rehabilitating, marketing, and managing affordable multi-family residential, mixed-use and high-end properties combining an entrepreneurial attitude with our technical operational skills. We take pride in providing an exceptional experience to our residents, business partners and employees, always striving to be the first and best choice in quality multi-family living.

The Position:

We are looking for amazing people of all skill levels and backgrounds to come join our team as a maintenance technician.

Here is what we are looking for:


The Maintenance Technician plays a pivotal role in preserving the physical integrity of the property. The ideal candidate must be able to work well in a team environment, yet be a self- starter capable of working independently, under the instruction of the Community Manager. Daily duties include maintaining curb appeal, completing service requests, performing preventative maintenance, completing make-ready process, performing special projects, and always striving to ensure the property meets the quality maintenance standards set by TFG.

Essential Functions

  • Serves the residents, visitors, and guests to the property in a service-oriented fashion, exhibits a professional appearance and attitude
  • Inspects community continuously, recording and correcting deficiencies
  • Ensures the completion of all service requests
  • Analyzes supply and parts needs, and reports needs to the Community Manager; occasionally the Maintenance Technician may be assigned the responsibility for purchasing and maintaining an adequate yet appropriate quantity of supplies
  • Performs monthly preventative maintenance, as scheduled by the Community Manager
  • Completes make-ready process within set timelines
  • Adheres to all safety standards and practices associated with maintenance operations, and is responsible for observing, reporting, and correcting safety deficiencies throughout the property and utilizing personal protective equipment
  • Strives to perform maintenance duties in the most cost-effective manner
  • Participates in the on-call rotation when assigned or necessary
  • Prepares the property for inspections, special occasions, and other events
  • Completes daily maintenance and upkeep of the property’s curb appeal, common areas and grounds, and cleaning (as assigned)
  • Effectively communicates with stakeholders
  • Other duties, as assigned

Knowledge, Skills & Abilities

  • Knowledge and experience coupled with diagnostic and repair skills for several of the following trades: Appliance Repair, Carpentry, HVAC, Electrical, Flooring, Plumbing, Locksmithing, and Painting
  • Able to perform the essential physical qualifications required in maintenance work
  • Valid Driver’s License and clean driving record
  • Access to dedicated and reliable transportation. Employee’s personal vehicle may be utilized (mileage will be reimbursed at current IRS rate)
  • Able and willing to work flexible hours and participate in the on-call rotation
  • Able to prioritize and schedule work assignments according to property needs while ensuring an outstanding level of customer service
  • Select computer skills are needed (ordering/inventory, communicating, researching, etc.)
  • Able to complete work orders in paper or electronic form (as assigned), make notes, follow-up and communicate with others
  • Must be able to apply principles of logical thinking and troubleshooting using schematics and instructions to define problems, collect and disseminate pertinent date/documents, establish facts, draw valid conclusions, and initiate appropriate course of or action. Must effectively convey ideas, images, and goals to a diverse group of personalities.

Physical & Other Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequent: stand; walk; use of hands, reach with hands and arms, climb ladders, balance, kneel, crouch, crawl, lift and/or move more than 50 pounds
  • Occasionally: sit; lift and/or move more than 70 pounds; push and/or pull using appliance dolly up to 200 pounds
  • Ability to work long hours in inclement weather and emergency situations such as snow removal, excessive heat, storms, etc.
  • Ability to read/write, verbally communicate, see objects and read labels and service requests, etc.

 Education & Certification

  • High School Diploma & Equivalent
  • Specialized training (safety, EPA Refrigerant, other programs) may be preferred
The Location:

The maintenance position we are looking to fill is based in Cleveland, OH (flexible locations).

Why Should You Apply?

We pay well, have great benefits, are stable and have good leadership.


If you feel you are the right candidate for this opportunity, please send us a cover email and your resume to